Group services: abilities of Gnom.Guru
If you organize master classes or trainings for your clients, make the recording process as convenient as possible for everyone!
Group services: abilities of Gnom.Guru
Services for groups of
customers are becoming increasingly popular. Their list is very wide: for example they are
master classes in making jewelry or training to increase sales. Their authors
have one common feature. All of them need a convenient tool to work in contacts-schedule-tasks
space and to organize a meeting of
participants with minimal time costs.
Creating a group service
Small business CRM Gnom.Guru provides a simple and effective option for this
purpose. It gives the possibility of independent online scheduling for customers.
They can make it at online booking page, provided for all users of our CRM.
Technically it looks like a sequence of simple steps:
1. Select “Online
booking” in scheduling app’s settings and turn on the slider “Services for client
groups”;
2. Select
the list of services in “Services and sales” section and click plus to create a
new service, for example a master class
in braiding;
3. Scroll
down to turn on the group service slider. Choose the maximum number of
participants here. Here you can specify the workplace;
4. Turn on
the slider “Available for online order” below.
Now you are
able to create new events with this service in the small business CRM. Select a day and time in your
schedule, click on the corresponding field in the daily schedule
and create an appointment. Do not forget to click on "Group service"
field. You will see a full list of master classes and trainings created by you
to select the needed one.
Booking of group services
Booking of group
services in business management app carries on the online booking page. Client selects the service from the list and sees
the available dates in the calendar. When he clicks “Book” you get a notification
of a new appointment in the app. In “Notifications” section select “Default
notifications and alarms” and set up the reminders about the
event. For example they can be sent a week before the date
of master class. When the maximum number of participants is reached booking is
not possible more. In this case the waiting
list is supposed to client. He will be able to make an appointment if
another customer cancels his booking.
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