Feedback from customers
We are talking about modern tools to increase sales and service level
The matter of taste
A satisfied client is what every small business owner craves for because
it suggests the latter’s professionalism and ability to compete. If, however,
they are not interested in social reaction on the enterprise it means not
caring about wellfare at all. As sales increase is directly connected with public
opinion about this or that organization, one should definitely be informed.
That is, you need a feedback – a customer’s critical comment on your
services. Without it you may miss some weak points and mistakes which otherwise
could be avoided. So no underestimating.
There are different ways of collecting this token of appreciation and GnomGuru
CRM app will tell you about them now.
What are they and why:
Material
1. Book of proposals.
A traditional but still reliable way of finding out whether your spot is
popular or not. Think about the decoration – better not leave the object dull
like the rest. Let it be unique, informal, and daring. You can also order a
scrap book which is a handmade edition originally designed according to your
draft.
2. Board for
suggestions.
A great, very stylish method not
only for getting the needed data, but also for attracting the attention of
visitors. It should be decorated individually, as a lego – a person might want
to leave a commenting note on any part of it. These can be dragged in various directions
and replaced by others.
3. Box for messages
This is a true favorite which guests always associate with holiday celebrations – as you know, we all like a little intrigue. You hang this beautifully made container near the reception desk along with paper and a pen, and … wait! The playfulness of the whole thing will touch anyone. [Why is client care important]
Virtual
1. Website panel
for reviews
This is a quite illustrative and convenient
technique, but you must take care to consult a web-designer. Probably he\she
will help you in creating a special dialogue box and developing sorting a and posting
principle. Later you will be able to use your CRM system app for monitoring the
process.
2. Social net
polls.
Make this concept prior – first, it’s
easy and interesting for most. Second, you could divide topics as you like,
create several questionnaires at the same time and what not. Moreover, there is
no need to analyze the results yourself – the program will do it automatically.
It can also be tracked through a pipeline application with all the functions
available on your smartphone.
The knowledge of how the audience you
aim at reacts is crucial for your company development. This is why smart entrepreneurs
bid on polishing interactive the aspect of work – they arm themselves with the
right information and work more effectively. That’s where our system will lend a
hand as it was schemed for coordinating job relationships and regulating your
schedule. Besides, in GnomGuru numerous time-consuming activities can be
performed on an automatic level. Sending alerts, integration with other software,
contact management, statistics control … Now this is a several-second deal!
Enjoy communication with GnomGuru app and beat the opponents!
