New level: how will your business change with CRM?
Business management in manual mode and marketing automation with CRM: compare results.
New level: how will your business change with CRM?
When small business owners are looking for
opportunities to increase sales they always get advice to implement a CRM software in their companies. But many of them have their own
counterargument: why do I need sales automation if I perfectly solve this task
in manual mode? Well, let's see what can
customer tracking software do for your business.
Scheduling
How do you record the clients who call you asking for
a manicure or haircut? Maybe you scroll through the diary in search of free
space while the client is waiting on the phone? This option can hardly be
called convenient. The situation looks a little better if you received a
message with ask for a record in the messenger. But even here the message
unanswered for five to fifteen minutes is unlikely to cause positive emotions.
In the Gnom.Guru scheduling app you can open your
schedule in a convenient format – monthly, weekly or daily - to immediately see the free space for meeting.
It is available during the conversation. The client confirms the proposed time
and you make a record in your calendar
& online scheduling. Fast and convenient!
Reminders and messages
Many businessmen have already noticed that a reminder of the meeting the day
before it significantly reduces the number of customers who simply forgot about
the procedure. But sometimes master also can forget to send reminders to all
customers. It seems this situation has happened to almost everyone who sends
messages manually. It is very unpleasant to realize that the missing meeting
could be prevented in such a simple way.
If you use the small business CRM Gnom.Guru it simply
cannot happen. Business management app never forgets to send a message to the client. It can be not only a reminder of the
planned meeting, but also gratitude for visit and even birthday greetings! Notifications
can be configured not only for customers but also for yourself: for example for online scheduling.
Information storage
The storage of information perhaps is the most
sensitive issue for a small salon or manicure room. Yes, up to a certain limit
you can really keep in mind all the information about your customers: what time
is more convenient for them, what brands they prefer, how often they update the
haircut or correct of manicure. But what if there are more customers? Scraps of
notes in a notepad? Paper cards that are never at hand at the right time?
Perhaps it makes no sense to compare the effectiveness
of these solutions with business management software Gnom.Guru. The card of
each client is available whenever you
need it. You can watch it on your phone right during the conversation. Your
interlocutor will surely appreciate that you remember his habits and
preferences. In small business CRM you can record any important information in text or photo format –
for example to remember how the desired haircut looks.
There are only some benefits that your business will get
with one unified business management suite. Still in doubt? Try Gnom.Guru for free for 30 days and
you will see how your business will reach a new level!
If you have any questions, we will be happy to answer you!